Policies & Information

Shipping Policy — Processing times, shipping methods, and delivery expectations for all orders.
Return Policy— Our guidelines for returns, exchanges, and refunds on products and digital purchases.
Terms of Service — The terms and conditions that govern your use of our website and purchases.
Privacy Policy— How we collect, use, and protect your personal information.
Your Privacy Choices— Manage your data preferences and opt-out options.
Disclaimer— Important information about our role as educators, not certified professionals.
Disclaimer for Reusable Grow Mediums— Safety guidelines and proper use instructions for our silicone and stainless steel grow mediums.
Contact Information— How to reach On The Grow for questions, support, or business inquiries.